FAQ
04. I signed up, but now I can't do the shift. How can I cancel the shift?
You can delete the shift for yourself in your own shift menu up to 24 hours before the shift. If you have to cancel at short notice, please get in touch with the contact of your crittertype. He will then take you off the shift and have to look for a replacement.
05. What do I get for volunteering at Eurofurence?
Every on-site volunteer will receive a volunteer pin after just 2 hours of helping out at Eurofurence. After 6 hours, you will receive an event ticket of your choice, subject to availability, for an event in Hall 3 or Hall 4. It is possible to earn more than one ticket. Ask for the volunteer pin and the tickets at the info desk!
07. Why are there different groups of helpers?
We are happy about everyone who supports us and wants to help. There are different tasks to be completed. For some tasks, safety instructions are required, for others, additional personal protective equipment is required. Other Crittertypes requires special skills. Please have a look, what suits you best.